Warranty Policy

At Jelly Cat Official, we stand behind the quality of our products.

Limited Warranty Coverage

We provide a 30-day limited warranty against:

  • Manufacturing defects

  • Electrical faults

  • Damage caused during production

Warranty Does NOT Cover

  • Normal wear and tear

  • Improper installation

  • Accidental damage

  • Water/fire damage

  • Misuse or modification

  • Third-party repairs

Warranty Claims

To claim warranty:

  • Email support@jellycatofficial.site

  • Provide order number

  • Send photos/videos

If approved, we will:

  • Replace the item, OR

  • Offer a refund/store credit

Warranty applies only to original purchaser.